OptiView XG Review

We are looking at packet loss, tracking packets, and figuring out the problems with traffic movement.

What is most valuable?

We are looking at packet loss, tracking the packets which are going to and from a tap to figure out exactly what the problems are with the traffic movement.

How has it helped my organization?

We are using this product to improve our view of what is happening with the packets. We can analyze the information there fairly quickly. We can resolve the issue at hand, whether it is a software issue or a hardware issue.

What needs improvement?

At this time, I can't really think of anything specific. I need to ask my colleagues about that.

For how long have I used the solution?

I've been using the solution for about three years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How is customer service and technical support?

I have never engaged technical support.

Which solutions did we use previously?

We didn't use any similar solution previously.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

I am not involved in pricing and licensing considerations.

Which other solutions did I evaluate?

We evaluated Wireshark and some others, but this product was a better fit for our requirements.

What other advice do I have?

You get what you pay for.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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