Oracle Analytics Cloud Review

Very easily customized; scalable and stable

What is our primary use case?

Our customers use Analytics Cloud, they are always E-Business Suite customers. The product is generally used for transactional data because for EBS there is no discovery support. We build Analytics on-premise or on cloud and use E-Business Suite for financials and logistics. All reports are developed using Oracle Analytics aside from the principal ones or standard reports coming from inside E-Business Suite. We generally work with enterprise size companies that use various analytics and reporting tools, not just Oracle Analytics. I'm a managing partner in a consulting firm and we are customers of Oracle.

What is most valuable?

We use Analytics because we have a model for it which can be easily customized. Implementation time can be reduced because of this. 

What needs improvement?

The interfaces could be improved and some in-memory operations could be built into Oracle Analytics. We try to supply those kinds of things using database capabilities. Oracle removed things like cookies in its integration and that caused problems with SSL. I sent the reporting EDS which required a lot of work. It was more integrated with EDS, but now it's more standalone and it bothers me because it requires additional work when customers want to upgrade. Previously, that wasn't necessary so I think those kinds of things can be improved.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The product can be distributed so it's scalable. Our largest customer is a telecommunications company that has almost 10,000 users.

How are customer service and technical support?

We are okay on support so we don't need to use Oracle technical support much. 

Which solution did I use previously and why did I switch?

I've used Tableau and I like it. Reports are very fast and I like their interfaces and things can be inherited from or inspired from the other tools.

How was the initial setup?

Installation takes two or three days if you install on-premise, it's the customer's choice whether it's installed on cloud or on-prem. The time-consuming thing is analyzing the reports and building a report for it. We have five engineers who deal with our projects. Our technical personnel are all engineers.

What's my experience with pricing, setup cost, and licensing?

There is a paid license that is required and then the customer pays us for customization.

What other advice do I have?

I rate this solution an eight out of 10. 

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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