It’s valuable because it’s easy. The pre-built data models are great, as is rapid implementation so that you can use all of the pre-developed Oracle features rather than doing the heavy lifting. For the most part, there is such a comprehensive amount of delivered reports with pre-built OBIA that we are finding it to meet 90% or better of the client requirements in relation to that functionality.
Room for Improvement
There are upgrade issues, but we have heard that they are being fixed. There are some JVMs in the product that are outdated as well, and there are some default configuration parameters that it would be nice for Oracle to fix instead of leaving them up to the implementers to tweak the settings after the fact. This is a known thing, so it is something that could easily be corrected in the future.
Use of Solution
I have been using the product for three years now.
It was really unstable when it was first released on 18.104.22.168.1 back in May of 2013, but it has slowly become more stable over time. There are still some glitches right now. For example, if you implement on 22.214.171.124.1 and you want to upgrade to 126.96.36.199.1 or the current release, it is not a straightforward upgrade from 7.1 up. You have to stop somewhere in between. It’s a little bit of a disconnect to have to upgrade twice to get to your target. You basically have to approach it by doing a clean install and then export and bring all of your data back in.
The scalability is unbelievable. It’s unlimited, not only with the data warehouse, but also with ODI. With ODI, you can easily handle large transactions or batch processes bringing the data in.
Customer Service and Technical Support
They are very knowledgeable. We work with the internal development team because we were an early adopter, and it has been great.
It was pretty complex. You have to follow a very specific installation process; otherwise there can be a lot of issues. It became more complex last year with the critical security updates, so we had to add on a week to our installation process.
Look at your source systems. It is only pre-built to go with PeopleSoft applications, JD Edwards and Oracle eBusiness of SAP. If you're not running one of those, it doesn't make sense to buy the pre-built. You also need to consider is how heavily customized the resource system is because it's pre-built based off of the vanilla product sets. Any customizations you've made to the product after it’s delivered, you're going to have to account for in the pre-built data warehouse and even into OBIE. I would rate it a seven out of ten overall.
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