Oracle Big Data Cloud Service Review

Open source, with a good initial setup but needs better deduplication

What is our primary use case?

We primarily use the solution for publishing to the user.

What is most valuable?

The solution's most valuable aspect is the fact that it is open source.

What needs improvement?

The downloading process should be improved.

The solution needs to improve the functionality of the auto-deduplication. 

We should be able to automatically archive, and right now we can't.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The stability of the solution continues to get better every day.

What do I think about the scalability of the solution?

The solution is scalable. Right now, we have over 60 users.

How are customer service and technical support?

Technical support requires us to log a call, and it takes time, as they are not on-site.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We had a consultant help us with the implementation.

What other advice do I have?

We use the on-premises deployment model. We're a telecom company.

It's a very good solution, but in Nigeria, they lack the ability to respond to issues in a timely manner. I think this is a regional problem.

I'd rate the solution seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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