Oracle BPM Review

The database access feature is valuable for us. The operations and credit analysis areas need to be improved.


What is most valuable?

The database access feature is valuable for us.

How has it helped my organization?

It has not improved the way we work in our organization.

What needs improvement?

The operations and credit analysis areas need to be improved.

For how long have I used the solution?

We have been using the product for less than a month.

What do I think about the stability of the solution?

We had stability issues. We found several issues in the development and production environments.

What do I think about the scalability of the solution?

Not applicable.

How is customer service and technical support?

I would rate the technical support at a four out of 10.

Which solutions did we use previously?

We switched solutions because we wanted a solution which provides agile flexibility in our credit process.

What's my experience with pricing, setup cost, and licensing?

Oracle solutions are highly priced when compared to competitors.

Which other solutions did I evaluate?

We did not evaluate any alternative solutions.

What other advice do I have?

Evaluate any other solutions first. Oracle BPM has a lack of vision and is very complex to develop and maintain. Support is also very expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer: We have a business relationship with the vendor in other related products database solutions, content management solutions, and banking solutions.
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