In our business, we deal with vast amounts of financial data. We need to be able to capture all of it accurately without any downtime. We're able to do that with ODB because it gives us 99% uptime while reliably capturing all the data that's important to our business.
Room for Improvement
The look and feel of it needs improvement. It looks and feels the same throughout, but there are times when we want or need a different instance to have a different look and feel. In other words, it would be nice to be able to customize it to better suit our needs.
We've had no issues with deployment.
It's very good, very stable. We're in our own ODB shop, and so far we haven't seen any issues with instability.
It is very good, very stable. We are in our own Database shop, and so far we haven't seen any issues.
We can scale it, and we are currently exploring cloud options.
Customer Service and Technical Support
We are always in touch with Oracle support, so we create cases with them often. They are very good and very consistent across all our Oracle products at every location. Technical support is centralized so we know we'll get good, consistent service from the reps.
It's very easy and straightforward to set up.
We implemented it in-house because it was so easy.
Other Solutions Considered
We are actually exploring other products like GoldenGate. We believe this product will give us our next big break. We're also looking into Cloud Control 13c.