What is most valuable?
Active Data Guard: This feature is useful for all organizations, I believe, as it provides you the comfort of routing your reporting requirements to a standby site while at the same time redo application is done.
Tablespace Encryption: This feature helps in protecting your data whenever you share it. It prevents unrestricted access to data, no matter whether you are DBA or OS guy.
Data Masking: This feature helps in hiding the confidential information from unauthorized users, such as customer phone#, email, account balance, credit card#, etc.
How has it helped my organization?
Active Data Guard has been pretty handy in managing the real-time reporting requirements from our core systems. Tablespace Encryption has also been very helpful in implementing security to ensure that our data is secured.
What needs improvement?
Data Guard: We face issues while configuring standby sites using Data Guard. The error messages reported do not match with the actual reason for failure. So, proper error logging should be developed so that users can reach the exact root cause.
For how long have I used the solution?
I have used it for five years.
What was my experience with deployment of the solution?
I did not encounter any deployment issues.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
I rate customer service 6.5/10. Technical Support
I rate technical support 6.5/10. The reason for such a low rating is that we are located in Asia and whenever we open a SR during daytime, it is routed to an Indian engineer who doesn't provide a lot of support. However, when I open a SR during nighttime, we are assigned some American engineer who helps in resolving the issue pretty promptly. So I think Oracle needs to look into this. It’s my opinion only.
Which solution did I use previously and why did I switch?
We have been using Oracle from day one.
How was the initial setup?
Installation is pretty simple and user friendly.
What about the implementation team?
What was our ROI?
That’s pretty much financial stuff myself being a DBA can't answer. However, when Oracle is keeping things up and running, then ROI would be good.
What's my experience with pricing, setup cost, and licensing?
License cost for Oracle Database and other products seems to be on the higher side, but even then, more than half of the market is captured by Oracle.
Which other solutions did I evaluate?
We evaluated MS SQL Server.
What other advice do I have?
Just go for it and explore its features. You will find a pretty easy way to manage your routine tasks.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 31 2016