What is our primary use case?
I am a system analyst and database supervisor. I prepare the reports and take the reports from the system.
We are mainly using this product for HR and finance. We also use it a little bit for supply chain. We are using a legacy version of this product.
What is most valuable?
What needs improvement?
We don't like Oracle EBS because it is very old. Nowadays, all the systems are on the cloud and web-based. With Oracle EBS, you need a huge setup before installing it. You need a lot of servers. There are a lot of problems and bugs in the system. We have to move from Oracle EBS to another system. In terms of improvements, it can have better training for end users and better support.
For how long have I used the solution?
We have been using Oracle E-Business Suite in some divisions since 2014.
What do I think about the stability of the solution?
It is stable because we already know where are the problems and errors. So, we are able to handle it manually, but this is not healthy at all.
What do I think about the scalability of the solution?
It is scalable. We have around 1,000 users.
How are customer service and technical support?
We didn't use their technical support because we didn't pay for the license for support.
How was the initial setup?
I am not responsible for installation or setup. You need a huge setup and a lot of servers before installing it.
What about the implementation team?
Its implementation was very difficult. We used an implementer, but he was bad.
What other advice do I have?
I would recommend this solution but with good implementation from the beginning. After implementation, you can build whatever you want. You can create any flow.
We will continue to use this solution because we have the system license, but we will eventually move from Oracle EBS to another system. We are trying to go to HCM Fusion, but we have some problems with the management. That's why we haven't moved to Fusion.
I would rate Oracle E-Business Suite a seven out of ten.
Which deployment model are you using for this solution?