Oracle E-Business Suite Review

Although it handles standard functionalities well, we were still able to customize and enhance it easily.


What is most valuable?

It handles business application standard functionalities very, very well. It allows for easy customization and enhancements.

What needs improvement?

Sometimes with Oracle support, depending on the analyst you get, you can hit walls in trying to find answers. But they’ve gotten a lot better, so I hesitate in bringing that up.

For how long have I used the solution?

About 10-11 years by now.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

7.5/10.

Which solution did I use previously and why did I switch?

Nordstrom, my current employer, didn’t previously use a different solution.

What about the implementation team?

I think we implemented via both vendor and in-house teams, and it's worked fine.

What other advice do I have?

You should research the new cloud capabilities. It’s pretty important and a cost-effective way for a company to install.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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