Oracle E-Business Suite Review

Although it handles standard functionalities well, we were still able to customize and enhance it easily.


Valuable Features

It handles business application standard functionalities very, very well. It allows for easy customization and enhancements.

Room for Improvement

Sometimes with Oracle support, depending on the analyst you get, you can hit walls in trying to find answers. But they’ve gotten a lot better, so I hesitate in bringing that up.

Use of Solution

About 10-11 years by now.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

8/10.

Technical Support:

7.5/10.

Previous Solutions

Nordstrom, my current employer, didn’t previously use a different solution.

Implementation Team

I think we implemented via both vendor and in-house teams, and it's worked fine.

Other Advice

You should research the new cloud capabilities. It’s pretty important and a cost-effective way for a company to install.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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