Oracle E-Business Suite Review

It performs all of our accounting transactions and is the single source of truth for all our financial statements. They need to make the interface a little more slick.


Valuable Features

This is an enormous product and it's our ERP system. It pretty much performs all of our accounting transactions and is the single source of truth for all our financial statements. That's the most valuable feature of E-Business Suite.

Improvements to My Organization

It's where everyone in our organization goes to see any and all information and data dealing with our accounting and finances.

Room for Improvement

They need to make the interface a little more slick. It's form-based, so loading of the forms is pretty annoying. I would make the user interface friendlier and more workable.

Use of Solution

We've been using Oracle probably since 1990, or even before. We've been using R12 since 2010.

Deployment Issues

We had no issues with deployment.

Stability Issues

It's been relatively stable. There have been bugs and subsequent patches. If we don't test properly, we'll come across a few issues.

Scalability Issues

It's very scalable. You can customize it as much as you want, but too much customization results in some issues, we've found.

Customer Service and Technical Support

We have pretty good support though Oracle Managed Cloud Services.

Initial Setup

The initial setup is very complex. I wasn't there for the initial implementation, but just knowing what I know, it's very complex to get it set up. You need an implementation team or consulting firm to come in and help.

Implementation Team

I'm sure we used a third-party implementation team or consulting firm.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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