Oracle E-Business Suite Review

It has improved our business processes


What is most valuable?

The system is reliable and the backbone of financial and other core systems in many organizations worldwide.

How has it helped my organization?

It has improved our business processes.

What needs improvement?

  • Interfaces (downstream and upstream)
  • End user interface (UX design)
  • Performance
  • The EBS Design to some extent is still monolithic.
  • Maintenance activities still require a lot downtime.

For how long have I used the solution?

I have used the solution for five years.

What was my experience with deployment of the solution?

Yes.

What do I think about the stability of the solution?

Yes.

What do I think about the scalability of the solution?

Yes.

How is customer service and technical support?

Customer Service:

Satisfactory.

Technical Support:

Support on Unix platforms is good.

Which solutions did we use previously?

I used Oracle Applications 11.0.3. This was an upgrade (out of place) to 12c.

How was the initial setup?

It is very complex as its tightly coupled with business processes and also involves a very large number of interfaces.

What about the implementation team?

Vendor plus in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
Onur DINCERConsultant

Nice review, but still want to know more about what are the stability and scalability issues

05 January 18
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