Oracle Eloqua Review

Lead scoring has helped with the process of qualifying leads

How has it helped my organization?

Lead scoring has helped with the process of qualifying leads. It gives us more information to decide whether to send on to sales.

What is most valuable?

Lead scoring is very useful for both measuring the effectiveness of campaigns as well as deciding which leads to send sales’ way. 

The Email Click-Through Report is also really useful to see what CTAs are working best.

What needs improvement?

Reporting is very clunky and not user friendly.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It can certainly have its off days. Form submittal notifications in particular can be unreliable.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

A six out of 10. A lot of options, but can be slow.

Which solution did I use previously and why did I switch?


How was the initial setup?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which other solutions did I evaluate?

Not applicable.

What other advice do I have?

Get in contact with the experts and you can get a complimentary report of how best to use it. 

You also get the best results when using all its functionality together to make the most of the integrations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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