Oracle Eloqua Review

Highly stable and the installation was straightforward

What is our primary use case?

We mainly use Oracle Eloqua for marketing, creation of assets, tracking, and reporting.

What needs improvement?

The solution could improve by having a more user-friendly interface.

In the next release, there could be better integration, use of more than one channel, and increased automation options in one platform. It would be easier to be able to do everything from one solution. 

For how long have I used the solution?

I have been using Oracle Eloqua within the past 12 months.

What do I think about the stability of the solution?

The stability is really good. We have not had any problems.

How are customer service and technical support?

There needs to be more detailed help documentation.

Which solution did I use previously and why did I switch?

I have previously used another solution.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We use a consultant to help us do the implementation of the solution. We had a team of five that did the implementation and we have approximately two individuals that do the maintenance.

What other advice do I have?

I rate Oracle Eloqua a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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