What is most valuable?
Real Time monitoring i.e SQL Monitoring and the ADDM
How has it helped my organization?
We have setup dashboards for the SMT (Senior Management Team) to give them a traffic light system on a very high level – enough for them to know that all systems are up and available
What needs improvement?
Costs of add-on’s and management packs i.e AWS (Amazon) and Golden Gate
For how long have I used the solution?
3-4 years across 3 different jobs.
What was my experience with deployment of the solution?
None, quite straight forward (having already deployed and installed weblogic before)
What do I think about the stability of the solution?
Just on a few occasions agent connectivity to repository would fail resulting in “stuck” messages on the OEM screens, resolved itself overnight – weird?
What do I think about the scalability of the solution?
How are customer service and technical support?
Customer Service: ExcellentTechnical Support: Excellent
Which solution did I use previously and why did I switch?
Just the old OEM 10g/11g
How was the initial setup?
Fairly straight forward. The download zip files have everything you need in one place and instructions are simple to follow for those who have experience in Oracle installations.
What about the implementation team?
Installed by DBATEAM onsite
What's my experience with pricing, setup cost, and licensing?
Setup costs are absorbed by the Enterprise licenses we already hold, but as we run OEM from Amazon cloud services we have daily costs for server/disk/networks etc. Hard to give a figure as it depends on what Amazon service we use
Which other solutions did I evaluate?
What other advice do I have?
If you are already paying for enterprises licenses then it’s rude not to use it!