Oracle Enterprise Manager Review

Very useful for infrastructure related tasks. Great real time performance tuning of SQL queries.

Valuable Features

Overall monitoring of Oracle databases and operating systems. Real time performance tuning of SQL queries.

Improvements to My Organization

By using OEM, less time and resources are spent to monitor and manage databases.

Room for Improvement

It comes with some monitoring bugs, which once reported to Oracle support is always solved.

Use of Solution

I have been using this solution for the last 6 years.

Deployment Issues

No issues at all, very easy to deploy.

Stability Issues

A very stable product.

Scalability Issues

Up until now I have not had any issues.

Customer Service and Technical Support

Customer Service: The best in the industry.Technical Support: Very good. Sometimes there is a need to escalate things, but that's ok.

Previous Solutions

I used BMC earlier, but OEM is very vast and mature as compared to other similar products.

Initial Setup

Straightforward, easy setup GUI.

Implementation Team

In-house team.

Other Solutions Considered

Not really.

Other Advice

Go ahead and implement it, as you'll find that it is very useful for infrastructure related tasks.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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