Oracle Enterprise Manager Review

What makes it valuable is that we have one single pane that we can access to get all of our information.


Valuable Features

What makes it valuable is that we have one single pane that we can access to get all of our information and be proactive, whether it's Oracle Database, SQL Server, MySQL, or whatever, even host related.

Room for Improvement

Every release, they seem to move the navigation and you have to retrain your entire DBA staff. Maybe the user interface could be more consistent between releases. For every minor and major release, it usually jumps around all over the place.

Use of Solution

We've been using it for quite a while, probably since 11g and a little bit before that; so, for 6, 7 years or more.

Stability Issues

I think it’s stable. Every once in a while, it's kind of buggy, but for what it is, it's pretty good.

Scalability Issues

So far, it has been scalable. I think it's going to meet our needs moving forward.

Customer Service and Technical Support

For the most part, depending on who you get, technical support usually is good. Sometimes, it's hit or miss, but it depends on who you get those first few times.

Initial Setup

For initial setup, you actually have to have some experience. If you don't, it can get a little tricky. I got a lot of gotchas. Even if you read the instruction manuals, the documentation, there are still things that you need to be looking out for.

ROI

I think it provides value for the money. It definitely helps us be proactive in our database administrating. We don't have to spend time reacting to everything. We can find out where the problem is before our customer even realizes they have a problem.

Other Advice

Look into OEM, especially if you have a lot of databases that you want to monitor, or other products. It provides a single pane of information that you can use, and drill down capabilities to find exact problems.

When I select a vendor such as Oracle to work with, I look for them to be reliable, provide value and so on.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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