What is most valuable?
Excavation is purely for the storage of the data warehouses. It does what it needs to do. It performs. We have an active-passive DR. We tested it, it works. We can switch datacenters within reasonable time and go completely live in another data center on the technology we have.
How has it helped my organization?
We bought the whole stack, so we have extra discs. We have one month to show that an application doesn't work. We found out that installing and running the software on Oracle, was better than on the other platforms we used before.
What needs improvement?
Off the top of my head I can't think of anything.
For how long have I used the solution?
A year and a half to two years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
In my eyes, it is going to meet the company's needs moving forward.
How is customer service and technical support?
We have some very good internal guys who handle most of the issues. Actually, we haven't had many issues at all.
What other advice do I have?
No vendor is reliable. We say there's a difference between proven in PowerPoint and proven in practice. We always find out in practice if it really works.
Personally, what I like to see is somebody who understands the business. What I see is that a lot of vendors are mainly focused on technology and not on the business functions you want to build. I believe that technology can be bought while the intellectual property is in the business services that you deliver to an organization. That's what I look for.