It provides performance for our highly critical applications.
They seem to be doing real well with keeping up on the performance and everything, especially what I have seen with the new chipset that is being offered. I can't really think of anything that they are not doing that they should be doing.
Room for Improvement
It can be difficult to patch and maintain because there are so many databases running on it.
Use of Solution
We have been using Exadata for about five years.
We have had no down time with it, but it can be difficult to patch and maintain because there are so many databases running on it.
It is an absolutely scalable solution.
Customer Service and Technical Support
The support is very good.
I'm not involved in operations that much, but from what I understand, they get back to us; they always find the right person.
Oracle comes in and does the initial setup.
I recommend it for highly critical, performance-sensitive applications. You have to do a TCO on it because it is a fairly expensive solution. There has to be a cost-benefit analysis done on that.