Oracle HCM Cloud Review

Delivers end-to-end functionality that complements all facets of the employee lifecycle

What is our primary use case?

We have roughly 4,000 customers using Oracle HCM Cloud.

What is most valuable?

There are a lot of features. I cannot say which is the most valuable. All of them complete each other.

What needs improvement?

There should be more digital assistance included, like chatbots.

The manager should have more control over direct and indirect reports. In short, the user experience and the user-interface need to be enhanced — especially for management.

For how long have I used the solution?

I have been using Oracle HCM Cloud for four years.

What do I think about the stability of the solution?

This solution is very stable. I would give the stability a rating of 90%.

What do I think about the scalability of the solution?

It's in the cloud, so, scalability-wise, you cannot control it; however, I can say that it's very flexible.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Before we started using Oracle HCM Cloud, we used an in-house, customized solution.

How was the initial setup?

I set it up myself. The initial setup is not complex, but it's not simple either, it's somewhere in between. 

What's my experience with pricing, setup cost, and licensing?

On average, it's not a cheap solution.

What other advice do I have?

Make sure that the person who implements it really knows the product.

On a scale from one to ten, I would give this solution a rating of eight. I would give it a higher rating if they improved the UI and user experience, and reduced the price.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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