What is most valuable?
I work in Saudi Arabia, the localization is most valuable. This solution has localized the payroll which is a good thing. They are providing the same service to HR with the core HRMS system without budgets procuring separately. Performance talent management, Oracle performance management, and recruiting were different before. Previously, it was video recruiting and onboarding, now they have integrated it into a complete solution.
What needs improvement?
Cloud learning can be improved. There should be better integration with courses from other platforms. The courses should be able to be brought into the system and available for the user's software company.
In a future release, Oracle needs to provide a tool that is easily customizable. It also requires a lot of effort trying to develop in Oracle Cloud. There should be a visual builder tool like they provide for Oracle customer for visual customer services. This visual builder is a similar type of service for all applications that is available and it would be much better.
For how long have I used the solution?
I have been using this solution for approximately six years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Most of our clients are medium to large scale businesses.
How are customer service and technical support?
I have found the technical support to be helpful. Most of all the support services are good.
What about the implementation team?
The implementation can take up to six months. This time depends on what module is being installed. For example, if a company is implementing a finance supply chain HCM and they want to deploy all the rest of the resources at the same time it will take five months maximum.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate Oracle HCM Cloud an eight out of ten.
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