Oracle Hyperion Review

Scalability is a valuable feature but the reporting features could be visually better.


What is most valuable?

The Essbase cube size scalability and also the calculation scrip functions.

How has it helped my organization?

This product has been helping the organization to implement complex budgeting models.

What needs improvement?

In my opinion, the reporting features could be visually better, and prettier, than it is so far.

For how long have I used the solution?

I've used Hyperion Planning for over eight years as well as Account Manager Oracle.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No, far from it.

How are customer service and technical support?

Customer Service:

9/10.

Technical Support:

7/10 - The Oracle support has loads to improve on in my opinion.

Which solution did I use previously and why did I switch?

Yes. I have used SAP BPC and IBM Cognos. Both of them have no scalability unlike Hyperion Planning.

How was the initial setup?

Straightforward.

What about the implementation team?

I always implement solutions through a management consultancy team, because of their high level of expertise.

What's my experience with pricing, setup cost, and licensing?

The initial cost was around US$300K and the actual cost is just the annual support fee.

Which other solutions did I evaluate?

Yes, we also looked at IBM Cognos and SAP BPC.

What other advice do I have?

Architect design considering solution scalability is essential for a successful implementation.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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