Oracle Identity and Access Management Suite Review
Automatic onboarding of employees and off boarding of employees is useful but sometimes there are stability issues


Valuable Features

Automatic Onboarding and Offboarding.

Improvements to My Organization

Automatic onboarding of employees and off boarding of employees, also single sign on feature is one of the key features.

Room for Improvement

Though Oracle advertises integration of Oracle Identity Manager – Oracle GRC and Oracle EBS works, but it never works in real time.

Use of Solution

3 years.

Deployment Issues

Yes we had lot of bugs, but Oracle resolved them.

Stability Issues

Yes sometimes.

Scalability Issues

Yes sometimes.

Customer Service and Technical Support

Customer Service:

6.5 out of 10.

Technical Support:

7.5 out of 10

Previous Solutions

No previous solution used.

Initial Setup

It was quite complex to set-up.

Implementation Team

We implemented it with a vendor team.

Pricing, Setup Cost and Licensing

6 months of implementation and it took almost $500k.

Other Solutions Considered

No, we are a big Oracle shop.

Other Advice

If they are not an Oracle shop, I recommend evaluating other software as well.

Disclosure: My company has a business relationship with this vendor other than being a customer: Oracle Partner

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