Oracle Identity Governance Review

Automatic onboarding of employees and off boarding of employees is useful but sometimes there are stability issues

What is most valuable?

Automatic Onboarding and Offboarding.

How has it helped my organization?

Automatic onboarding of employees and off boarding of employees, also single sign on feature is one of the key features.

What needs improvement?

Though Oracle advertises integration of Oracle Identity Manager – Oracle GRC and Oracle EBS works, but it never works in real time.

For how long have I used the solution?

3 years.

What was my experience with deployment of the solution?

Yes we had lot of bugs, but Oracle resolved them.

What do I think about the stability of the solution?

Yes sometimes.

What do I think about the scalability of the solution?

Yes sometimes.

How are customer service and technical support?

Customer Service:

6.5 out of 10.

Technical Support:

7.5 out of 10

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It was quite complex to set-up.

What about the implementation team?

We implemented it with a vendor team.

What's my experience with pricing, setup cost, and licensing?

6 months of implementation and it took almost $500k.

Which other solutions did I evaluate?

No, we are a big Oracle shop.

What other advice do I have?

If they are not an Oracle shop, I recommend evaluating other software as well.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Oracle Partner
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