Oracle Identity Governance Review

Writing custom connectors makes it flexible enough to reach all types of target systems.

Valuable Features

The capability of writing a custom connector makes this product flexible enough to potentially reach all types of target systems.

Improvements to My Organization

As an SI, I have implemented this product at multiple customers and it has improved overall user management.

Room for Improvement

Capability of building custom forms: Currently, the form building has very limited customization capability.

Use of Solution

I have been using it for 2.5 years.

Stability Issues

Password Sync had some issues, where some passwords from Active Directory use to fail while synchronization.

Scalability Issues

In customer identity management, the product suffers performance issues when scaled up to large numbers of users.

Customer Service and Technical Support

Technical support is pretty decent; would rate it 6.5/10.

Previous Solutions

I did not previously use a different solution.

Initial Setup

Initial setup had medium complexity in terms of custom connector building.

Pricing, Setup Cost and Licensing

It is very expensive.

Other Solutions Considered

I did not evaluate other options. The customer chose this product.

Other Advice

It is one of the best in breed, but is very expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a vendor partner.
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