Oracle Identity Manager (Oracle IAM) Review
The product is excessively resource intensive but it does streamline account lifecycle management and single sign on.​


Valuable Features

  • Provisioning
  • Single Sign On.

Improvements to My Organization

It has streamlined user account lifecycle management and single sign on.

Room for Improvement

I did not give it 10 out of 10 because of the time it takes for new versions to mature before they are bug free.

The product is excessively resource intensive (i.e., hardware requirements) especially in the later versions.

Use of Solution

I have used this solution for the lasts ten years.

Deployment Issues

Some issues, such as multi data-center deployments had issues, which were resolved after working with the vendor's A team.

Customer Service and Technical Support

Customer Service:

9/10

Technical Support:

9/10

Initial Setup

The set up is fairly complex and requires certain degree of training and/or experience.

Implementation Team

We did the implementation in-house.

Other Solutions Considered

Yes we also looked at solutions from CA and IBM.

Other Advice

Use the previous version.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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