Oracle Identity Manager (Oracle IAM) Review
It's a complex product and it runs a bit slower than its competitors but it does automate user creation.


Valuable Features

Automated User Creation and provisioning of connected resources in the case of Identity Manager, Access control to protected web resources with regards to Oracle Access Manager.

Improvements to My Organization

OIM eliminates the need for manual creation of users and assigning of various resources. It reduces the time needed for onboarding new users.

Room for Improvement

The management of workflows could use some improvement as well as the overall performance of the product. Because this is such a complex product, we find that it runs a bit slower than its competitors.

Use of Solution

I have used the Oracle products for 7 years. I have experience with both the 10g and 11g versions of the product.

Deployment Issues

Yes we encountered a lot of issues with deployment due to the fact that we are a highly customized environment.

Stability Issues

No, this has not been much of an issue for us.

Scalability Issues

No this has not been much of an issue for us. The product scales quite well with the size of our user base.

Customer Service and Technical Support

Customer Service:

The customer service for the product is satisfactory.

Technical Support:

The level of tech support could use some improvement.

Previous Solutions

We did use a different product before going to Oracle and we made the switch due to lack of support for the other product.

Initial Setup

The setup was complex due to too many customized provisioning workflows within our organization.

Implementation Team

We implemented the product through a partner of the vendor. Their expertise was what we expected.

Other Solutions Considered

Yes, we evaluated both Sun Identity Manager, and CA Identity Manger.

Other Advice

I would say this is a good product but some time would have to be spent in planning and learning.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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