Oracle Identity Manager (Oracle IAM) Review
The security functionailty is valuable although it still needs some improvement


Valuable Features

Governance feature

Improvements to My Organization

  • Security
  • Online resources

Room for Improvement

  • Security
  • Mobile app

Use of Solution

Five years.

Deployment Issues

Yes we did have issues with deployment.

Stability Issues

Yes we did have issues with stability.

Scalability Issues

Yes we did have issues with scalability.

Customer Service and Technical Support

Customer Service:

6/10.

Technical Support:

5/10.

Previous Solutions

Yes, a customer used a different solution. We switched because the new solution can cover/manage most of the in-house systems/suites of apps.

Initial Setup

Very complex due to the different sub-components.

Implementation Team

Yes, we implemented with the help of vendor team support. Their level of expertise was about 7/10.

ROI

Short term, it was great but longer term, it became an issue.

Other Advice

Do a traceability and survey on what you need in the next 5 years, 10 years, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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