Oracle Identity Manager (Oracle IAM) Review
It has helped in automating and reducing manual processes but all the functionalities are overly complicated.


Valuable Features

  • Provisioning
  • Reconciliation engine
  • Adapter factory

Improvements to My Organization

It has helped in automating and reducing manual processes.

Room for Improvement

It needs to be more flexible and should have friendlier UI with more integrated features within a single UI.

Use of Solution

I have used this product for over three years.

Deployment Issues

We faced many issues while migrating onto this solution.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

6/10.

Technical Support:

3/10.

Previous Solutions

No previous solution used.

Initial Setup

It was pretty complicated. Everything should be UI and the 'All Design' console features should be available within the administration console.

Implementation Team

We implemented it through an in-house team.

ROI

It is pretty good.

Other Solutions Considered

We had a few options like BMC, Novell, and Tivoli IDM's
.

Other Advice

Hire experts to do the implementation as all the functionalities are overly complicated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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