Oracle Java Cloud Service Review

I use it to test on multiple platforms such as Oracle and VMware.

What is most valuable?

The most valuable feature of the product is being able to test on multiple platforms for Oracle, for VMware, and so on.

What needs improvement?

I think there should be improvement with the speed and it should offer a more diverse selection of the suites that I can use.

For how long have I used the solution?

I've only used it for a year and a half.

What do I think about the stability of the solution?

It is a stable product. There hasn’t been that much downtime. When that does happen, it's usually just a reboot, our systems are down, or the connections are slow.

What do I think about the scalability of the solution?

So far, it has met my organization’s scalability needs.

How are customer service and technical support?

I don't really interact with their support. I just submit a ticket and then some guy makes it work for me. So far, it's been pretty responsive because when I submit a ticket, it's usually a turnaround time of 24 hours.

Which solution did I use previously and why did I switch?

They previously used VMware VSX. We’re moving to this solution now because we're trying to roll out our Oracle 12c upgrade, so we have to use that platform.

What other advice do I have?

I recommend using it. It's not too far from what I was using before; it's just a matter of compatibility between different offerings.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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