What is most valuable?
I am not an Oracle expert, I'm a database expert. From my standpoint, Oracle Linux is more compatible with the latest open-source software than other operating systems like Ubuntu Linux and CentOS Linux. I have faced a lot of challenges with different operating systems but it turns out that other database packages are not very compatible with different operating systems. They are not very compatible with Arch and Ubuntu Linux; however, Oracle Linux is highly compatible with all of the open-source projects.
I wouldn't say that we had many major challenges with Oracle Linux. I can't say it's the most advanced operating system, but I can definitely say that they patch regularly. We didn't have major challenges with Oracle Linux, to be honest.
For how long have I used the solution?
I have been using Oracle Linux for more than five years.
What do I think about the stability of the solution?
I don't think that we had any kind of stability issues. Most of the time, if I remember correctly, we worked with Oracle Linux when it was a part of the private cloud. By private cloud, I mean it was in VM. Being in VM with limited resources, sometimes the software packages would crash, but I don't recall the operating system ever crashing. The issues we experienced were due to the software and filter packages, not the operating system.
How are customer service and technical support?
Oracle tech support is pretty well organized. They have a long history of offering support for their Oracle packages. It doesn't matter if it's an Oracle database, an Oracle operating system; they give support 24/7, covering every time zone. They have multiple experts available for every issue you could experience. They can always be reached no matter what. They are very well organized with their support.
How was the initial setup?
Oracle Linux is very easy to set up.
Oracle Linux is very much compatible with other platforms. Installing VMs is very easy. If you are installing on a hard metal server, it's still very easy. I installed Oracle Linux myself, I didn't have major challenges with it.
What's my experience with pricing, setup cost, and licensing?
Nowadays, Oracle is very open toward price negotiation; they negotiate well with their clients.
What other advice do I have?
If you're interested in Oracle Linux, make sure you know the infrastructure of where it's going inside and out. You have to have a clear idea of where exactly your organization is heading in the future, whether private cloud or public cloud. These decisions are not made in seconds, minutes, or even days or weeks. But you have to have a clear idea. For example, if a company wants to use Oracle Linux and they think after two or three years they might be in a hybrid cloud, or maybe a public cloud, they had to make sure they aren't too dependent on the operating system. Whatever software packages they are using should be very compatible with the existing infrastructure like a hybrid or a public cloud.
Picture two containers that are very much independent: you can implement Containerization in Oracle Linux and the same containers can and will work well in both a private cloud or a public cloud infrastructure.
On a scale from one to ten, I would give Oracle Linux a rating of eight.
Because nothing is perfect, I wouldn't give any operating system or any other software packages a rating of 10. They have bugs sometimes. For some extra points, they should keep aligned with the ope-source community. Oracle is very loyal to their own customers. If a client is experiencing an issue, they will work with them until it is fully resolved. But what about the open-source community? I think they should also pay more attention to the open-source community.
Which version of this solution are you currently using?