What is most valuable?
- Performance – Running on an operating system that is optimized for Oracle software provides significant performance gains.
- Stability – Oracle Linux provides a far more stable platform than Microsoft Windows.
- Supportability – Oracle releases security fixes and bug fixes first on Oracle Linux. Environments are more secure and easier to support.
- Cost – Oracle Linux is roughly half the cost when compared to other comparable Linux distributions.
How has it helped my organization?
When designing a new Oracle database platform, Oracle Linux provides built-in benefits for database customers that are not available on any other platform. This has improved the performance, availability, scalability, and security of our architecture.
What needs improvement?
While the Oracle Linux software is perfectly suited for our needs, the related support processes within Oracle can often be challenging. Having your ticket routed to a capable support engineer can involve several escalations, and there is then a risk that the ticket is transferred to another engineer when the original person’s shift ends, often resulting in a frustrating process of answering many of the same questions again.
Similarly, the time to receive a bug fix can often be longer than in open-source equivalents. Therefore, we always recommend that Oracle Linux implementations are handled with an experienced Oracle Partner, specialized in Linux, who can supplement Oracle’s own support structures with a deeper level of expertise and faster response.
For how long have I used the solution?
We have used this solution for seven years.
What do I think about the stability of the solution?
We hit a couple of bugs in the early days of Oracle Linux 5 but in the last few years, the platform has been extremely stable.
What do I think about the scalability of the solution?
The platform is extremely scalable, either in a virtualized fashion or by using the available clustering technology.
How are customer service and technical support?
I would rate the support provided as a 6 our of 10, due to some slow responses and some delays on getting senior, experienced technical support personnel engaged.
Which solution did I use previously and why did I switch?
In the past, we had primarily used either Oracle Solaris or Red Hat Enterprise Linux as a standard. Oracle Linux provided a more-agile, easy-to-deploy platform than Solaris, at a lower cost than Red Hat, and including optimizations not available in either of the previous platforms.
How was the initial setup?
The initial setup is very straightforward for a basic server. However, there are complex configurations that can (and should) be added in for enterprise-level environments to provide better performance, stability, and redundancy.
What's my experience with pricing, setup cost, and licensing?
Oracle Linux is roughly half the cost in terms of licensing and support when compared to other comparable Linux distributors.
Which other solutions did I evaluate?
We had primarily been using Red Hat Linux in the past. We also evaluated SUSE Linux and CentOS.
What other advice do I have?
While it is very straightforward to set up an Oracle Linux server, seek advice from experienced Oracle Partners to ensure that your new servers are customized and optimized to provide the performance, availability, and redundancy you need.
Disclosure: My company has a business relationship with this vendor other than being a customer: Cintra offer a full suite of services including procurement, design, implementation and ongoing support for Oracle Linux.
Feb 20 2017