What is most valuable?
I think one of the most valuable features, I can see is Enterprise Linux. and it has been universally supported. There are some enterprise features which Oracxle added, which I don't see in any other Linux. So we recommend it to a lot of our large customers who are running their mission critical applications on Linux.
I think one of the biggest criteria I see is that customers don't have to have any downtime if they have to do patching. Patching is important because customers are running their critical applications, but there is nothing called "planned down-time" for patching. You can literally run your mission critical application, keep on doing patching in the background and I think that's the biggest feature Oracle Linux has which I don't find anywhere else.
How has it helped my organization?
One of the major benefits I have seen is that a lot of customers have unsupported Linux in their datacenters. With Oracle Linux, you have the chance to standardize entirely on one Linux platform.
The second thing is that if you're running a lot of Oracle workloads on Oracle Linux, you get universal support, you get support 24/7 from the same company - right from your operating system to the application - and it has enterprise features. I think these are major advantages.
What needs improvement?
They added a lot of features on Oracle Linux. As a consulting company, and as somebody who's working with customers, obviously the demands from the customers are plenty.
I think they should market it more aggressively now because a lot of people think, "If I have to move from Red Hat Linux to Oracle Linux, it's a migration," when it is not. I call it a movement. You literally can move your large Red Hat Linux to Oracle Linux very simply, there's no migration involved in that. I think they should market these features more aggressively.
One of the things which customers have been asking about is what are the security features that Oracle is going to add. We do a lot of OS hardening, Linux hardening for customers, but I think there should be some tools within Linux where the hardening can be done pretty fast. Now, in this open world Larry Ellison announced, autonomous and self-secured databases, I'm sure those features will come to Linux, and we're looking forward to that.
What do I think about the stability of the solution?
Linux is an extremely stable platform. You implement it and you can forget it. On top of it, Oracle has added a lot of features which has made it extremely stable. We have been doing this since 2003, I have not faced any major outage at any of my customers or of any mission critical application on Oracle Linux.
What do I think about the scalability of the solution?
The fundamental approach Oracle took in early 2000 is horizontal scaling, and Linux became an extremely important part for the horizontal scaling. We have seen large implementations on Oracle Linux which have been scaled horizontally.
I think if a customer needs to look into a larger customer, they should look at Oracle. Oracle, themselves, must be the largest user of Oracle. The entire Oracle cloud now works on Oracle Linux so you have thousands of customers running their applications on Oracle Linux. Extremely scalable.
How is customer service and technical support?
You have to see support from a different angle. Definitely support is good because Oracle is known for that, providing 24/7 support. But the biggest advantage you get here is that, because it's one company supporting you over the entire platform, you can actually get help from them to identify the problem, whether the problem is at the Linux level or the problem is at the database level. You don't get that when you have Linux with some different vendor and the database from a different vendor. We have not faced any problems.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Nov 26 2017