Oracle OBIEE Review

User-friendly tools for customizing dashboards


What is our primary use case?

We are a solution provider and Oracle OBIEE is one of the products that we implement for our clients. We do not use it in our company. Our clients use it for management and business intelligence.

What is most valuable?

The most valuable feature is the user-friendly set of tools that the customer can use to develop their own business dashboards.

What needs improvement?

The complexity of this product means that you need to have a technical team to develop the reports, although this is also true for products like Microsoft BI and Zoho.

Performance-wise, there may be some room for improvement.

For how long have I used the solution?

We have been dealing with Oracle OBIEE for the past three years.

What do I think about the scalability of the solution?

The OBIEE  tool can only be used in enterprise-level companies. It is not suitable for small and medium-sized companies because of the cost. Also, the complexity of it means that you need a technical team to install it and develop the reports. 

How are customer service and technical support?

We are satisfied with the support we are getting from Oracle.

Which solution did I use previously and why did I switch?

We have experience with several solutions including Zoho and Microsoft BI.

How was the initial setup?

The initial setup is not easy, although it is not very complex either.

The average deployment will take a week, although this will increase depending on the complexity of the environment.

What's my experience with pricing, setup cost, and licensing?

The cost of this solution is a little bit high compared with other products like Zoho, so reducing it would make OBIEE more competitive.

What other advice do I have?

The suitability of this product depends on the client's objective and the complexity of the business. We also have to consider their budget.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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