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Oracle OBIEE Review
We've replaced a lot of manual processes, e-forms with automated interfaces, and reports.


Valuable Features:

  • Delta extracts
  • Scheduler
  • Multiple delivery options
  • Word and Excel integration to create report templates

Improvements to My Organization:

A lot of manual processes, e-forms and paper forms were replaced by automated interfaces and reports.

Room for Improvement:

Customer support and documentation.

Use of Solution:

I've used it for 15 months.

Deployment Issues:

No, we're using the cloud service.

Stability Issues:

No issues encountered.

Scalability Issues:

There are slow processing times sometimes, and with it being a cloud solution, the infrastructure is out of our control.

Customer Service:

4/10.

Technical Support:

3/10.

Previous Solutions:

No, we were switching from manual business processes.

Initial Setup:

It was quite complex, due to many business-specific requirements. OTB extracts and reports couldn't be used, so customized ones were created.

Implementation Team:

Two external vendors, one from the US with a high level of expertise and one from Australia with a medium level of expertise.

Other Advice:

It's a good product with a lot of functionality, customization, a relative easy-of-use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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