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Oracle OBIEE Review
We've replaced a lot of manual processes, e-forms with automated interfaces, and reports.


Valuable Features

  • Delta extracts
  • Scheduler
  • Multiple delivery options
  • Word and Excel integration to create report templates

Improvements to My Organization

A lot of manual processes, e-forms and paper forms were replaced by automated interfaces and reports.

Room for Improvement

Customer support and documentation.

Use of Solution

I've used it for 15 months.

Deployment Issues

No, we're using the cloud service.

Stability Issues

No issues encountered.

Scalability Issues

There are slow processing times sometimes, and with it being a cloud solution, the infrastructure is out of our control.

Customer Service and Technical Support

Customer Service:

4/10.

Technical Support:

3/10.

Previous Solutions

No, we were switching from manual business processes.

Initial Setup

It was quite complex, due to many business-specific requirements. OTB extracts and reports couldn't be used, so customized ones were created.

Implementation Team

Two external vendors, one from the US with a high level of expertise and one from Australia with a medium level of expertise.

Other Advice

It's a good product with a lot of functionality, customization, a relative easy-of-use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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