Oracle OBIEE Review

It is a stable product. We are in the process of upgrading to 12c.

What is most valuable?

Basically reporting, and we have a couple of modules which we bought. OBIEE, which is used financial procurement and reporting purposes.

What needs improvement?

I think in the older version, 11g versus 12c, Oracle has thought through so many things. I think the installation is a lot simpler. I think they have improved a lot. If you asked about the older one, maybe I would have given you many reasons, but not with the new one.

For how long have I used the solution?

It's close to four years now, or even more, maybe close to five years.

What do I think about the stability of the solution?

It is a stable product and I think we are on the latest and greatest. We are in the process of upgrading to 12c, and any product you take, it will have some issues, so it's not something we run into a lot of issues with.

What do I think about the scalability of the solution?

I think the amount of reporting, the amount of users that we have, I think we are pretty solid and how we scaled it I think the end user is very happy.

How are customer service and technical support?

When you open up SR Oracle has a list of things which they ask for. Being an end customer, when we open an SR, we give as much as information as we want and again the support person comes into the picture, and without reading what we have put through, they just has the same questions over and over. What version, what product, all that kind of things, which is not at all fair.

Which solution did I use previously and why did I switch?

We used to have Interactive Reporting which is an Oracle product. Hyperion Interactive Reporting.

What other advice do I have?

I would say if you want to make your financial reporting simpler and easier, and you can put it towards the end user, and the way you can control the things, and show the graphical use, or ease of use, and functionality, it's very simple for the financial user or end users. I think it's very good product.

Maybe not all products are up to the speed or like any product you take, there is space to improve. I think for our company, the way we use it, we are very happy with it and the end customer is very happy with it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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