Oracle OBIEE Review
The smart view reports have been valuable to our business.

Valuable Features

We have been using Essbase. We run a lot of smart view reports, which have been valuable to our business.

Room for Improvement

There should be additional features like planning and budgeting. It is pretty complex without having to run any additional ad hoc reports, so having built in reports like that would be nice.

Use of Solution

We have been using the product for more than a year.

Stability Issues

We have some stability issues. We periodically refresh the data from the Oracle EBS to OBIEE. Sometimes you can’t see the data and we have to run ad hoc reports to push us through that confusion.

Scalability Issues

It is going to meet our needs for the future. We are planning to implement EPM as well.

Customer Service and Technical Support

They are good. We go to Oracle support when we have critical issues, otherwise we go to the community.

Previous Solutions

Initially, we were using all Oracle products and a program called GL1. GL1 is an external plug-in that we used with Excel to run reports with the database. It was not robust like the work we have with OBIEE, which led us to transition.

Initial Setup

The initial setup was straightforward. We had an issue with the servers, but other than that it was smooth.

Other Advice

Go with OBIEE with smart view. If you are in planning and budgeting, also get EPM. I would rate it a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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