This is an enterprise analytics platform that allows you to do both analytical and real-time reporting. It has a large fleet of products within itself, such as Oracle BI Publisher.
You don't need a lot of time to build and deploy these tools. For the analytical needs, you have OBIEE as a platform where you can build the requirements. You model it, build dashboard reports, and then use it.
Oracle covers all of your reporting needs from an organization standpoint. This application also has a self-service BI, which is an ad-hoc service. It allows businesses to generate their own reports. They don't have to wait for IT to come and do it for them.
It saves a lot of time from a scheduling capability standpoint. If C-level executives want to create more billable reports, they can go down to the granular level of details.
Improvements to My Organization
This solution is a self-service BI. It makes it much faster for the business. The tool helps the organization by not having to maintain the infrastructure, nor worry about infrastructure and performance issues.
It also has the enhancements such as new data visualization capabilities and other robust features. The tool can be deployed quickly, is easy to use, and is scalable.
Room for Improvement
The tool has everything I need right now, including mobile, geo-spatial, and data visualization. I would like to see better licensing in terms of data visualization.
Maybe they could include it as a part of the Oracle E-Business Suite, which would allow product users to take advantage of it. Otherwise, it's going to be an expensive product.
The solution is very stable. I've been involved in this product for close to 14 years now, even before Oracle acquired Siebel. The initial Siebel Analytics did some good generation of BI.
There wasn’t a lot of advancement made initially, but later the architecture changed and it was taken to the next generation with a lot of new, rich, and cool features like mobile, geo-spatial integration, and integration with new data sources. It's been great.
Scalability-wise, it's pretty good. When you use it with an ERP system or with CRM applications, it integrates with SAP, Oracle-based e-business applications, and even the Microsoft stack.
Scalability-wise, you can leverage this product, and not only with an Oracle database. It can work with any database and with any heterogeneous source. It's very scalable and easy to maintain.
Customer Service and Technical Support
I do use technical support with this subscription on any issues that we encounter, except for cloud-based systems. We already gave them product bugs. They are addressing them in patches. I think they are pretty good. Oracle always has someone who will respond to you, depending upon the severity levels involved.
When I started at this organization, we had a Microsoft BI stack and a SAP BI stack in place. Both of them used the dashboard capabilities and kept all of the reports together in one place. Microsoft BI has a subscription facility where you can subscribe users to set up reports and get them by email.
Neither of these solutions was robust nor scalable. The ad-hoc reporting capability is one more area which was missing in these previous solutions. One of them has it, but it's very complex to configure it.
Another reason why we chose this tool is the ease of use. You don't have to know a lot of programming to deal with this product.
I did the setup by myself in my organization. I did the delivery destination production from scratch, with the help of the documentation logs from various forums. You just have to follow the instructions which are straightforward. As long as you follow the instructions, it was easy to use.
Other Solutions Considered
We looked at IBM Cognos, QlikView, and Tableau. From an IT standpoint, we look at self-service BI, integration, and scalability. When it comes down to the senior, C-level executives, price is also another factor.
Tableau is a product which can be used for data discovery, but not for organizational analytical needs. That is the missing part.
Cognos is missing a lot of important features like self-service BI and many other dashboard capabilities.
I've seen other data analytics platforms like IBM's suite of products, SAP Business Objects, and Microsoft BI stack. All of them are good, but when it comes down to the collaboration of functionalities, on the business or IT side, OBIEE is the best for the organization. That's the reason we deployed Oracle Business Intelligence for our organization.
If your requirements are for an enterprise reporting platform, Oracle would be able to satisfy your needs. From an analytical standpoint as well, this product will address your real-time data operational report needs.
If you are only looking for data discovery, or just looking at flat files and the patterns of the data, then Tableau or QlikView will do the job.
Whenever I select a vendor, I look at multiple things:
- The integration of the products with other important applications within an organization
- Data integration
- A database application with Excel-based files
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jan 10 2017