Oracle OBIEE Review

It can be used with any type of data models, such as relational lines and dimensional lines

What is our primary use case?

We use the product to bring reports to the dealers. It is performing well.

We recently upgraded to version 12c.

What is most valuable?

It mostly supports enterprise level data. We have millions of records on a daily basis.

What needs improvement?

I would like more graphical charts.

While it is a user-friendly, data-driven tool, the data modeling should be easier to use. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

It is good. I can use it with any type of data models, such as relational lines and dimensional lines.

How is customer service and technical support?

The technical support is not as good as before. They used to have very good support five to six years ago. The support is now hectic and takes too much time to resolve issues. We often can resolve issues on our own before they can.

What other advice do I have?

I would recommend the OBIEE over any other tool. Look at OBIEE and compare it with the competition.

Most important criteria when selecting a vendor: more technical features, technical support, and performance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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