Oracle Pillar Axiom 600 [EOL] Review

Provides ease of use with a straightforward GUI. I would like to see better support.


What is most valuable?

Provides ease of use with a straightforward GUI.

What needs improvement?

I would like to see better support, with a one-off fix. The currently installed platform provided a number of hardware failures, but has since been resolved. Not sure if better tested code/hardware updates would avoid this in future.

We experienced numerous outages on the Pillar Axiom. Various hardware components were replaced which did not resolve the issue. The problem was very frustrating as SAP production currently runs on the Axiom, which resulted in a large user base being affected. On the last engineer visit, the problem was resolved. This problem took months to resolve.

For how long have I used the solution?

We have been using this for two years.

What was my experience with deployment of the solution?

No deployment issues were experienced, except for getting the array into the data center, as space was limited.

What do I think about the stability of the solution?

There were multiple hardware failures.

What do I think about the scalability of the solution?

There were no issues with scalability.

How are customer service and technical support?

Customer Service:

Oracle's customer service is good generally. We did, however, prefer to have the system repaired one-off.

Technical Support:

Technical support is good.

Which solution did I use previously and why did I switch?

We used Sun Storage 3310.

How was the initial setup?

The attached Oracle M6-32 required specific configs which made the implementation quite complex.

What about the implementation team?

We implemented with the help of the vendor and the vendor partner.

What's my experience with pricing, setup cost, and licensing?

Always consult the vendor and partners for best pricing.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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