Oracle Product Hub Review

We're now able to search the Product Data Hub and remove duplicate items, but the ad-hoc reports need improvement.


Valuable Features

We found, most valuable, the ability to view all the information about all of our Items (previously in 8 different systems) in one screen. Additionally, the integration tools allowed our IT staff to quickly learn, and implement, the interfaces necessary saving us from spending for outside consultants.

Improvements to My Organization

We are now able to search the PDH *Product Data Hub" and remove duplicate items. There are several ways to generate reports, look and compare, than we previously had. This is allowing us to reduce redundant inventory and improve cash-flow.

Room for Improvement

Some of our users are very picky. This is common, but almost none like the out-of-box report writing, specifically the Ad-hoc reports. I liked it, but he probably drives an Audi.

Deployment Issues

Managing the Identity Server which was bundled with the Application server, proved menacing. Eventually the issues stabilized.

Stability Issues

See above

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

7 out of 10.

Technical Support:

8 out of 10

Previous Solutions

No

Initial Setup

Complex, like most other generic ERP systems.

Implementation Team

both... very mixed experience level, but everyone picked up their pieces and ran with them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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