The features of this product that are most valuable to me are the dashboard creation ability of BAM (Business Activity Monitoring) product. Also the flexibility of using the JDeveloper development tool for web service and Oracle Service Bus development.
Improvements to My Organization:
One example of how this product has improved my organization functions is in the shortening of the development time to market in delivering custom solutions. Another example is in the technical agility and flexibility to adapt to business process change that happens at a very fast pace in companies daily.
Room for Improvement:
One area for improvement that I would like to see change in the next release is in the JDeveloper toolset. Occasionally, when you have open to many windows the tool acts erratic and has memory leaks.
Use of Solution:
I have used this solution since 2010-2011 for various companies. Also across different industries I have been successful to develop and implement solutions using this toolset.
One of the main issues is figuring out how to do what you want in the toolset.
The documentation occasionally misses steps. OSB development can get tricky
I have encountered the occasional JDeveloper memory leak.
It's been able to scale for our needs.
Oracle customer service is very helpful. The website is full of on demand tutorials and documentation.
The Initial setup of the product is straightforward as long as you do your pre-planning and follow the prerequisites. Also, occasionally you encounter an issue that requires that a ticket be created with support or independent research must be done to resolve the issue (i.e. search the web or read blogs for missing steps.)
I have implemented the solution as a mixed implementation between vendor resources and in house. This model has been used at all my implementations across industries. My advice would be to identify your pre-requisites and also hold pre-planning meetings to identify business and technical requirements.
Other Solutions Considered:
I have previously investigated other products in the quadrant and I choose to align myself with the Oracle SOA Suite. This is due to the robust features available and the scalability of the product suite.
My advice for people looking to implement this product is that training is a must.
You have to make that investment in your in-house resources to be successful in supporting the product. If they fix the memory leak issues with JDeveloper toolset and make the training needed less intensive I would give it a 10/10.