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Oracle WebCenter Review
It presents middleware and ECM functionalities to the end user in a single portal application.

Valuable Features

  • Worklist
  • Process Spaces
  • Discussion Board
  • Document Viewer
  • Blogs
  • Wiki

These features are great components in WebCenter Collaboration for presenting various middleware and ECM functionalities to the end user in a single portal application. This also gives a seamless experience with single sign-on capabilities.

Improvements to My Organization

It has helped us internally to collaborate better.

Room for Improvement

UCX needs improvement and better APIs for integration with custom and third-party apps; better layouts for mobility.

Use of Solution

I have used it for over six years now. (I started with 11g.)

Stability Issues

It can get slower under load.

Scalability Issues

I have not encountered any scalability issues.

Customer Service and Technical Support

Technical support is 8/10.

Previous Solutions

I have previously used IBM WebSphere portal.

Initial Setup

Initial setup was simple for standard things, but for customisation and third-party integration, it can get cumbersome.

Pricing, Setup Cost and Licensing

Pricing and licensing depends upon the other FMW products you use along with this.

Other Solutions Considered

We are an Oracle gold partner, so we didn't evaluate other products.

Other Advice

It has excellent features and possibilities for collaboration; you will need skilled resources, though.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an Oracle gold partner.

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