OwnBackup Review

The reliable backup and restoring of the Salesforce data is the most valuable feature


What is most valuable?

The reliable backup and restoring of the Salesforce data is the most valuable feature.

We used to export SFDC data to the CSV files, i.e., if our SFDC Admin remembered to do so. We were completely exposed to data corruption (even by user error) or the backup was lost and this is why we bought OwnBackup.

How has it helped my organization?

We used to backup our Salesforce data by exporting it to the CSV files, i.e., if our admin remembered to do so.

What needs improvement?

There is need to do the same for the other SaaS applications. When we bought the product, it was supporting only Salesforce and the other SAAS solutions will benefit from the same solution.

For how long have I used the solution?

I have used this solution for a couple of months.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

I would rate the technical support an eight out of 10.

How was the initial setup?

The setup is very much straightforward.

What's my experience with pricing, setup cost, and licensing?

Use the end of quarter/year to get a bigger discount.

What other advice do I have?

Just do it!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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