- Easy to ACK
- Easy to read UI
- Custom notification
- Easy to override schedules for on-call swaps
- Easy integration with Nagios
It's improved our organization by making the on-call lifestyle less stressful. It also improved the response time.
Smartphone App can be flaky sometimes. Feature request: it would be nice to see an alert history by clicking on a host or some means to make it very easy to view alert history.
We've used it for approximately two years.
There were no issues with the deployment.
There have been no issues with the stability.
There have been no issues scaling it.
It's very good.Technical Support:
It's very good.
I wasn't involved in the set-up.
It's my free time on-call off-hours, as I'm not spending as much time figuring out if an alert is real or not.
Go for it. Worth it.