What is our primary use case?
We are a system and development company, and we sell this solution and many other solutions to our customers.
We work on all the models, not a specific one. The model depends on the sizing. We also consider future expansion of a customer's environment for deploying a model.
What is most valuable?
In general, its performance and ease of use are the most valuable. Its performance is good, stable, and reliable. The user interface is friendly and easy to use. Customers find it easy to work with and easy to learn.
What needs improvement?
They can work on the price. They are a little bit expensive, and not all customers are able to afford this solution. Taking into consideration that there is huge competition in the market and there are multiple firewall companies that are much cheaper than them and offer almost the same features, it would be good to improve the price.
For how long have I used the solution?
I have been using this solution for three to four years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
It is scalable. They offer multiple platforms, such as hardware appliances as well as virtual appliances. You can deploy as many virtual appliances as you want. Palo Alto supports the latest technologies, such as micro-segmentation, and NSX integration with Nutanix Acropolis Hypervisor. They offer multiple options to cover almost every deployment scenario and architecture for most of the customers.
How are customer service and technical support?
I don't deal with the technical support team because I am a presales person. Our technical support team handles the tickets and open tickets for support.
How was the initial setup?
The initial setup is not that easy. Deployment duration depends on the complexity of the solution, that is, how many firewalls will be installed, and are there any sorts of integrations or any other solution. It also depends if it is just a single box deployment or there is an extra box or two boxes. It might take one week to two weeks depending on the environment, the complexity of the data center, and the complexity of the integration with other technologies. It may take one month or more if the implementation is huge, and there are multiple boxes to be implemented and to be integrated with other solutions.
What's my experience with pricing, setup cost, and licensing?
It is a little bit expensive.
What other advice do I have?
I would recommend this solution based on a customer's requirements. I sell solutions from a lot of firewall vendors. I have the flexibility to recommend based on the budget of a project. I would recommend Palo Alto or any other vendor if the environment and all the conditions are available and suitable for that deployment. A lot of times, we make POC or proof of concepts to show the customer the value of the products and how to deal with them to convince them to buy it.
I would rate Palo Alto Networks NG Firewalls an eight out of ten.
Which deployment model are you using for this solution?