Palo Alto Networks NG Firewalls Review

User-friendly GUI, reliable, and the application firewall performs well


What is our primary use case?

We primarily use this product to protect our network.

What is most valuable?

The most valuable feature is the application firewall.

The GUI is user-friendly.

What needs improvement?

The way that the roles are made, specifically with how you specify the path, could be simpler.

For how long have I used the solution?

I have been working with Palo Alto Networks NG Firewalls for one year.

What do I think about the stability of the solution?

We used the product on a daily basis and have had no critical issues so far.

What do I think about the scalability of the solution?

We have hundreds of users in the company and have not tried scaling it.

How are customer service and technical support?

With regards to support, they have a lot of things to improve.

Which solution did I use previously and why did I switch?

We also use Check Point as a firewall. Both have their advantages but for my part, Palo Alto is better because of the way it handles applications. Check Point is better if you are only using ports and TCP/IP.

How was the initial setup?

The initial setup is of medium difficulty. It is not simple yet not complex.

What about the implementation team?

We implement in-house with some assistance from the vendor. It took a few hours to deploy.

What's my experience with pricing, setup cost, and licensing?

Palo Alto is more affordable than some competing products, such as Check Point.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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