Palo Alto Networks NG Firewalls Review

Stable, good technical support, and there are helpful use case description on the website


What is our primary use case?

We are a solution provider and this is one of the firewalls that we implement for our clients.

What needs improvement?

This is a difficult product to manage, so the administrator needs to have a good knowledge of it, otherwise, they will not be able to handle it properly.

What do I think about the scalability of the solution?

The scalability is very good.

We have a small number of clients with this solution in place.

How are customer service and technical support?

The support is good.

Which solution did I use previously and why did I switch?

I have experience with multiple firewall vendors and I have seen that products from other vendors have bugs. My feeling is that Palo Alto does not have this problem.

Some of the vendors that I have worked with are Fortinet and Sophos. The setup and management of these products are easy compared to Palo Alto.

How was the initial setup?

Implementing this product can be a little bit difficult. The configuration is difficult compared to other products, so it would be nice if there were videos are other instructions available. It can be very time consuming for the network administrator.

What's my experience with pricing, setup cost, and licensing?

The pricing is very high.

What other advice do I have?

My advice for anybody who is implementing this firewall is to follow the guide or instructions that are available. There are multiple resources and examples of use cases available on the Palo Alto website, and you can directly follow them.

I would rate this solution a nine out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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