Palo Alto Networks NG Firewalls Review

Good security with very good web content control and capable of scaling


What is our primary use case?

We primarily use the product for web browsing and in order to protect some sites that we are publishing to the web internet.

What is most valuable?

The solution is very helpful in controlling spam.

The product offers very good web content control and various aspects of security.

The stability of the product has been good over the years.

The initial setup is very easy. Compared to Cisco or other solutions, Palo Alto is very easy to implement and administer. They are both very easy.

What needs improvement?

I can't recall a feature that was missing. It's a pretty complete solution.

The cost of the device is very high.

To buy license support is very slow. For renewing devices and products, it's slow in terms of contacting and activating upgraded devices.

For how long have I used the solution?

I've been using the solution for four years at this point. It's been a while. We've been using it over the last 12 months as well.

What do I think about the stability of the solution?

The stability is excellent. It's reliable. We don't deal with bugs or glitches. It doesn't crash or freeze. Overall, it's been very good in terms of performance.

What do I think about the scalability of the solution?

We have not proven the scalability yet. We're planning to extend our office within the next year or six months to eight months. We are buying some appliances for the process of extending our office.

Currently, around 1,000 people use this solution.

How are customer service and technical support?

We've never been in touch with technical support. Having never dealt with them, I wouldn't be able to speak to how they are in terms of services.

Which solution did I use previously and why did I switch?

We also use Barracuda and Cisco for certain aspects of security.

How was the initial setup?

The initial setup is pretty straightforward. It's quite easy to implement.

The deployment takes about one week, or maybe a bit less, depending on the requirements. That includes both implementing and training.

Currently, two people are required for deployment and maintenance of the product

What about the implementation team?

We implement the solution with our network team. We implement the solution ourselves. We don't need the help of integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite high on Palo Alto.

On the lower end, it's likely to cost $15,000 for renovation and support.

Which other solutions did I evaluate?

We evaluated Cisco, Juniper, and Dell among other solutions before ultimately choosing this solution. Cisco can be complex in terms of device management compared to other options, for example. Cisco can be cheaper than Palo Alto, but that is not always the case.

What other advice do I have?

I'm not sure which version of the solution we're using. We use a physical appliance.

We're using three different models, for the most part.

My company is an outsourcing company that deploys software and testing.

The solution is very user-friendly and easy to manage and administrate. For that reason, I would rate the product at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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