Palo Alto Networks NG Firewalls Review

Provides a reliable central firewall


What is our primary use case?

We use this solution as our central firewall, but not as a perimeter firewall. For our perimeter, we use another solution. 

Our organization consists of roughly 2,000 to 3,000 employees. 

What is most valuable?

Identifying applications is very easy with this solution.

What needs improvement?

I don't like the reporting. The reports it provides are not helpful. They should include more executive summaries and other important information — they're too technical.

For how long have I used the solution?

I have been using this solution for three years. 

What do I think about the stability of the solution?

The stability is excellent. 

How are customer service and technical support?

The technical support is good, but not excellent. Their responses can be quite vague and unhelpful at times. 

Which solution did I use previously and why did I switch?

We used to use Checkpoint. We stopped using it because the price was too high. 

How was the initial setup?

Considering our limited amount of experience, the initial setup was easy. Deployment took one month. 

What about the implementation team?

A local reseller team of roughly three to five people implemented it for us — it was a great experience. 

Which other solutions did I evaluate?

We evaluated Palo Alto, Checkpoint, Fortinet, and Cisco Firepower. Overall, it came down to the price — that's why we went with Palo Alto Networks NG Firewalls.

What other advice do I have?

This solution is very particular; it's only suited to specific companies — it's a commercial opportunity. 

Overall, on a scale from one to ten, I would give this solution a rating of eight. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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