Palo Alto Networks Panorama Review

Awesome stability and comes with useful features like IPS, App-ID, and content inspection

What is our primary use case?

Our firewall uses IPS and other features. We have some firewall rules using the IPS feature. For the VPN users using the MFA authentication protocol, we are using the SAML protocol.

What is most valuable?

The application ID or App-ID feature is a good feature for us. We are also using IPS and content inspection features. The firewall can inspect the packages that are passing through my network.

What needs improvement?

It should have more connection with Threat Intelligence Cloud. They can also include features related to SecOps and automation API.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for two years. 

What do I think about the stability of the solution?

It is awesome in terms of stability.

What do I think about the scalability of the solution?

In terms of scalability, it is complicated because you have to scale up. Its scalability could be better. It would be great if you could scale out by integrating another node, and you are good to go. 

Currently, you have to buy new hardware with more power in terms of CPU and memory. You cannot simply increase the nodes in a cluster. In the last five months, we had to acquire new hardware because we are facing some higher usage in the Palo Alto hardware. We have about 15,000 users.

How are customer service and technical support?

They provide good support. I would rate them an eight out of ten. 

They can increase the SOA time. When dealing with your case, sometimes, they take time. In the queue, you need to pass through one analyst and then go to the next level, which takes some time.

How was the initial setup?

It was quite straightforward. In terms of technology, it was okay. As our environment is quite complicated, we had to deal with several phases of the implementation because we don't have only one appliance installed. We have implemented four Palo Altos. That's why it took some time, but it was just because of the complexity of our environment, not because of the solution itself. The whole project took one year.

We did some POCs to understand this solution. We had a lot of discussions in terms of the best way to implement this solution in our environment. It took the effort that this kind of solution normally takes.

What's my experience with pricing, setup cost, and licensing?

It is not a cheap solution.

What other advice do I have?

I would advise studying and understanding the best factors for implementing Palo Alto Networks Panorama and creating a roadmap to use all the features because it is not a cheap solution. Understand the possible ways to implement Palo Alto Networks Panorama and create a roadmap that implements all the features.

Palo Alto is constantly improving its solutions. They have been doing a great job and putting a great effort into their products. I would rate Palo Alto Networks Panorama a nine out of ten. We are satisfied with the solution.

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Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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